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Privacy Policy

Last updated: 23/10/2025

1. Introduction

Welcome to Poisons TCG
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [website URL], make a purchase, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely via third-party payment providers)

b. Non-Personal Information

We may also collect:

  • Browser type and version

  • Device information

  • IP address and general location data

  • Pages visited, time spent on pages, and other site analytics

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your shopping experience, analyze website traffic, and deliver personalized content or ads.
You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate about your orders, account, or support inquiries

  • Improve and personalize your shopping experience

  • Send promotional offers or newsletters (if you opt in)

  • Prevent fraud and secure our website

  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information.
However, we may share information with:

  • Service providers (e.g., payment processors, shipping carriers, email platforms) to fulfill orders and operate our business

  • Analytics and advertising partners to understand user behavior and deliver relevant ads

  • Legal authorities, when required by law or to protect our rights and customers

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no online system is completely secure, and you share information at your own risk.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain processing

  • Withdraw consent to marketing communications

  • Request data portability

To exercise these rights, contact us at [your contact email].

8. International Data Transfers

If you are located outside [your country], your data may be transferred to and processed in [your country], where data protection laws may differ. We take steps to ensure adequate protection of your information.

9. Children’s Privacy

Our website is not directed toward children under 16, and we do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧  info@poisonstcg.com.au

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